Reality check: Analyze customer reviews per touchpoint, benchmark to competitors.
Process performance radar as the core: detect signals, assess, trigger actions.
Building processes, running digital processes, and enabling employees
Prioritize by customer value.
Google Places, Trusted Shops, Trustpilot, CRM.
Satisfaction trend, benchmark, customer journey, action areas.
Targeted monitoring of improvement measures, monthly update
One-day workshop for the first digital process, documentation, GIT
Power Platform, monitoring, further development.
Enable teams, introduce standards (templates, docs, Git sync).
Drop us a line — we'll get back with a demo slot.